Faculty | IE Business School

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Faculty

Antti Tenhiälä is a Professor of Operations Management at IE Business School. He earned his D.Sc. from Helsinki University of Technology and was a Fulbright scholar in the Carlson School of Management at University of Minnesota.

Antti’s research is focused on the planning, coordination, and communication practices that firms use to overcome unexpected events in their processes. The overarching theme in his findings is that universally superior practices do not exist, and practices that are effective in some environments often cause havoc in others. His studies, which have received awards from the Academy of Management, Decision Sciences Institute, and the European Foundation for Management Development, have disclosed factors that critically influence the effectiveness of different planning, coordination, and communication practices.

Prior to joining the academia, Antti worked as a process developer in micro-mechanic manufacturing and the telecommunications infrastructure industry. More recently, he has been an independent SAP consultant and instructor, in which position he has worked with several multinational corporations and educational institutions. Antti has also served in the Finnish army where he holds the rank of First Lieutenant in an airborne ranger regiment.

“In my experience, practicing managers vary greatly in their understanding of how their processes actually work and why their processes behave the way they do. Consequently, the managers either succeed or fail to choose effective management practices. I have witnessed too many ‘best practice’ implementations that have gone awry because of their contextual unfitness. In my view, business education should create awareness of the pitfalls in the one-size-fits-all solutions. Instead of teaching ‘best practices’, we should give the future managers the tools to analyze any given process and choose the management practices that best fit its context-specific requirements,” Antti summarizes his objectives in teaching.

 

Academic Background

  • D.Sc. in industrial engineering and management, Helsinki University of Technology, Finland
  • M.Sc. in industrial engineering and management, Helsinki University of Technology, Finland

 

Academic Experience

  • Fulbright scholar, University of Minnesota, USA, 2008-2009
  • Researcher, BIT Research Center, Finland, 2005-2010
  • Lecturer, Helsinki University of Technology, Finland, 2005-2010
  • Lecturer, Tampere University of Technology, Finland, 2007-2010

 

Corporate Experience

  • Process development engineer, VTI Technologies, Finland, 2002-2003
  • Process development engineer, YIT Telecom Network Services, Finland, 2003-2004
  • Independent SAP consultant and instructor, 2005-2010

 

Latest publications

  • Price of Responsiveness: Cost Analysis of Change Orders in Make-to-Order Manufacturing

    Uskonen, J., Tenhiälä, A. International Journal of Production Economics, Vol. 135(1): 420-429, 2012
  • Contingency Theory of Capacity Planning: The Link between Process Types and Planning Methods

    Tenhiälä, A. Journal of Operations Management, Vol. 29(1/2): 65-77, 2011