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The Center for the Governance of Change will support the World Tourism Organization (UNWTO) and the G20 Presidency’s ongoing efforts to develop a comprehensive framework on inclusive community development through tourism. The framework aims to inspire and guide key stakeholders in the G20 countries and beyond in promoting the development a holistic and integrated approach to sustainable community development through tourism in line with the Sustainable Development Goals.

The 2030 Agenda for Development provides a charter for governments, communities, companies and organisations to advance sustainable development at all levels through different tools, including tourism. However, there are a number of evolving trends that are having profound impact on tourism and related industries to contribute to progress and sustainable development. These include technological advancements and innovations (manifested through the development and adoption of AI, robotics, and automation in the services) together with changing demography and consumer behaviour, work schedules and lifestyles. These industries are also affected by macro-processes, such as economic cycles, climate change, globalisation and new and emerging crises, including the COVID-19 pandemic.

Currently, there is no comprehensive framework on inclusive community development through tourism which can help various actors to collaboratively engage and champion the inclusive development of communities through tourism.