Leading Innovation The program Leading Innovation is aimed at executives keen on guiding their company through today’s increasingly volatile global economy.
You will gain insight to the various degrees of leadership that allows innovation to be harnessed and nurtured in organizations. This course will push your own understanding of what defines leadership in today’s world. By joining this course, you will hone your understanding of innovative leadership, which is no longer a trait of a few maverick leaders, but becoming increasingly necessary for all leaders.
28 nov 2017
What clients want and what clients measure
General Counsel and legal departments are no longer the only buyers of corporate legal services. Legal procurement is quickly gaining importance worldwide. In many corporations, legal services used to be largely exempt from the intense cost scrutiny other business units and functions have been facing for years.
But no longer: more and more major companies now have dedicated legal procurement personnel. Procurement compares and contrasts legal service suppliers and uses data and develops evidence-based rationale for major reductions in legal spending.
In this seminar, Dr. Silvia Hodges Silverstein, executive director of the international legal procurement association Buying Legal Council, explains what clients, in particular procurement professionals, are looking for and how they measure your and other firms.
28 nov 2017
Dark data analytics: the upcoming revolution for professional services
Accumulation of experience in organization is not always reflected in performance improvements, especially in complex professional services such as those of law firms. A novel opportunity to leverage past experience to improve customer service and back-office efficiency is to use dark data: data which organizations generate to support their business activities but fail to analyze for improvement purposes. Top companies worldwide are beginning to develop smart algorithms that leverage this data to support better decisions in serving customers and organizing their operations.
In this seminar, Dr. Fabrizio Salvador, Professor of Operations and Technology Management and Academic Director of Applied Research at IE Business School, IE University will explain (1) what is dark data (2) what can you learn from it (3) how your organizations needs to change to leverage dark data and (4) how you get started.