Leading teams can seem easy when business is booming. When celebrating successes, however, it is essential to be aware of the team’s participation and stay prepared so that you don’t miss out on future opportunities. In more challenging times, you have to know how to motivate and strengthen your team. In this podcast, Xavier Escales, Professor in the Retail Management Program and in the Program on the Management and Marketing of Luxury Products and Services at IE Business School, discusses how to manage high-performance teams in times of great success as well as moments of uncertainty. The key is to create cohesive teams and understand that human capital is the great competitive advantage that will help you overcome present and future challenges.
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