{"id":633889,"date":"2018-10-04T00:00:00","date_gmt":"2018-10-03T22:00:00","guid":{"rendered":"https:\/\/www.ie.edu\/insights\/latest-news\/articles\/immersed-in-change\/"},"modified":"2019-02-06T12:24:12","modified_gmt":"2019-02-06T11:24:12","slug":"immersed-in-change","status":"publish","type":"articles","link":"https:\/\/www.ie.edu\/insights\/articles\/immersed-in-change\/","title":{"rendered":"Immersed in Change"},"featured_media":636282,"template":"","meta":{"_has_post_settings":[]},"schools":[34],"areas":[20,25,26],"subjects":[],"class_list":["post-633889","articles","type-articles","status-publish","has-post-thumbnail","hentry","schools-law","areas-human-behavior","areas-talent","areas-technology"],"custom-fields":{"wpcf-article-leadin":["The ubiquity of computer technology is changing the where, how, and when of relationships with workers, while the \u201ccreative destruction of jobs\u201d is opening up new opportunities and necessitating a more diverse range of qualifications. The effects of technology are everywhere\u2014especially in organizational management and leadership models."],"wpcf-article-body":["New <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/technology\/\" target=\"_blank\" rel=\"noopener\">technologies<\/a>\u2014especially information and communication technologies\u2014have shaped how we work and create value nowadays, catching many organizations off guard. Technology has altered the how, when, and where of worker interaction, affecting sociological and psychological factors within the companies that find themselves immersed in this change. But even before the advent of the Internet, some experts\u2014such as Prof. Shoshana Zuboff\u2014predicted the ways in which digital transformation would reshape our workspaces.\r\n\r\n&nbsp;\r\n\r\n<strong>The ubiquity of computing<\/strong>\r\n\r\nGiven the circumstances, economic actors had some prior notice of what was to come. They may not have imagined, however, just how ubiquitous computer <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/technology\/\" target=\"_blank\" rel=\"noopener\">technology<\/a> would become, thanks to the multitude of personal and industrial devices now in use. In today\u2019s world, computational technology permeates practically all processes.\r\n\r\nMobile devices, <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/smart-society\/\" target=\"_blank\" rel=\"noopener\">smart<\/a> TVs, robots, virtual reality systems, sensors, radio frequency identification\u2026 These products, among many others, have generated vast quantities of data\u2014what we now know as <em>big data.<\/em> Governments, companies, employees, and consumers all belong to a network that links virtual spaces to the physical world.\r\n<blockquote>Skills become obsolete, but experience has shown that the total number of jobs always increases.<\/blockquote>\r\n<strong>Professions disappear, but are there really fewer jobs?<\/strong>\r\n\r\nThe revolutions of the past and the developments of the present have taught us a few lessons about how these changes affect companies. The first lesson is that new things do not, in fact, destroy jobs. Although professions such as typist, cashier, and travel agent have gradually disappeared, today\u2019s machines and <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/technology\/\" target=\"_blank\" rel=\"noopener\">technologies<\/a> have renewed the concepts of production and created much higher-skilled jobs. Skills become obsolete, but experience has shown that the total number of jobs always increases. This process is sometimes called the \u201ccreative destruction of jobs.\u201d\r\n\r\nThe second lesson regarding <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/technology\/\" target=\"_blank\" rel=\"noopener\">technological<\/a> progress has to do with efficiency, specifically in two areas: the operations of the production process and the professional performance of human capital. The analytical power of real-time monitoring makes it possible to develop new solutions and establish more effective work guidelines, making organizations more agile overall. It is true, however, that workers may view constant monitoring as intrusive or stressful. To avoid this outcome, monitoring should be developmental rather than <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/finance-control\/\" target=\"_blank\" rel=\"noopener\">control<\/a>-based.\r\n\r\n&nbsp;\r\n\r\n<strong>Active management<\/strong>\r\n\r\nThe third major lesson of ubiquitous computing is that <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/technology\/\" target=\"_blank\" rel=\"noopener\">technology<\/a> per se does not guarantee profitability: active management and contextual leadership are needed in order to guarantee an impact on people. The main effects of digitalization are therefore felt among the ranks of upper managers, particularly in their capacity to manage human capital.\r\n\r\nAs new solutions emerge, executives must confront a series of questions related to <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/talent\/\" target=\"_blank\" rel=\"noopener\">talent<\/a> recruitment. The Internet offers great potential in this area, opening up new possibilities for connecting with candidates. Thanks to the online world, companies can conduct new simulations or evaluations beforehand to find people with the best profile. In other words, <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/technology\/\" target=\"_blank\" rel=\"noopener\">technology<\/a> can help us decide whether candidates are qualified for a particular job.\r\n\r\nSpecifically, <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/technology\/\" target=\"_blank\" rel=\"noopener\">technology<\/a> affects six conventional areas of <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/talent\/\" target=\"_blank\" rel=\"noopener\">talent<\/a> management: work design; workforce planning; recruitment and staffing; training and development; compensation development; and career management.\r\n<blockquote>Technology can help us decide whether candidates are qualified for a particular job.<\/blockquote>\r\n<strong>The human component: as essential as ever<\/strong>\r\n\r\nThese are critical issues, but ultimately the key will be to embrace new <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/technology\/\" target=\"_blank\" rel=\"noopener\">technologies<\/a> with a social outlook. When the cultural context and people\u2019s needs are taken into account, the success of management\u2014governance, structures, decision-making, and interactions\u2014will depend on the capacity to link professionals to the use of technologies.\r\n\r\nA new work order is taking shape. Faced with the reality of ubiquitous computing, organizations find that they must change their models. The consequences will be positive, not only for the companies themselves but also for their teams.\r\n\r\nEach organization\u2019s leaders, along with other stakeholders, must grapple with an unprecedented series of questions and determine how the adoption of <a href=\"http:\/\/www.ie.edu\/corporate-relations\/insights\/search\/technology\/\" target=\"_blank\" rel=\"noopener\">technologies<\/a> will affect the development of people. It\u2019s not crazy to suggest that these questions should be addressed publicly in order to optimize processes and minimize social risks.\r\n\r\n&nbsp;\r\n<p style=\"text-align: center;\"><img class=\"aligncenter wp-image-621970\" src=\"https:\/\/www.ie.edu\/insights\/wp-content\/uploads\/2018\/10\/Sumergidos-en-el-cambio-eng-Recuadro-1005x430.jpg\" alt=\"Sumergidos en el cambio eng - Recuadro\" width=\"800\" height=\"342\" \/><\/p>\r\n&nbsp;\r\n\r\n\u00a9 IE Insights.\r\n\r\n&nbsp;"],"wpcf-article-extract-enable":["1"],"wpcf-article-extract":["By <strong>Ramiro Montealegre and Wayne F. Cascio<\/strong>. The ubiquity of computer technology is changing the where, how, and when..."],"wpcf-article-summary-enable":["1"],"wpcf-article-summary":["Just as new machines brought about new production approaches in industry, today\u2019s technologies are revolutionizing how organizations work. Digital technology is now ubiquitous, thanks to its massive presence in the consumer market. Bearing this in mind, business leaders must switch to an active leadership style based on the management of human capital. The main focus of interest\u2014and the area in which upper management must work most intensively\u2014is talent recruitment and staffing. We have identified six main areas in which talent management is affected by technological implementation. Ideally, these issues should be included in the public agenda with a view to optimizing processes and reducing the risks to society."]},"_links":{"self":[{"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/articles\/633889","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/articles"}],"about":[{"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/types\/articles"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/media\/636282"}],"wp:attachment":[{"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/media?parent=633889"}],"wp:term":[{"taxonomy":"schools","embeddable":true,"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/schools?post=633889"},{"taxonomy":"areas","embeddable":true,"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/areas?post=633889"},{"taxonomy":"subjects","embeddable":true,"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/subjects?post=633889"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}