{"id":815717,"date":"2020-02-10T09:00:23","date_gmt":"2020-02-10T08:00:23","guid":{"rendered":"https:\/\/www.ie.edu\/insights\/?post_type=articles&#038;p=815717"},"modified":"2020-11-17T09:21:33","modified_gmt":"2020-11-17T08:21:33","slug":"the-two-sides-of-artificial-intelligence","status":"publish","type":"articles","link":"https:\/\/www.ie.edu\/insights\/articles\/the-two-sides-of-artificial-intelligence\/","title":{"rendered":"The Two Sides of Artificial Intelligence"},"featured_media":815215,"template":"","meta":{"_has_post_settings":[]},"schools":[29,33,35],"areas":[16,23],"subjects":[421,422],"class_list":["post-815717","articles","type-articles","status-publish","has-post-thumbnail","hentry","schools-business-school","schools-human-sciences-and-technology","schools-university","areas-competitiveness-growth","areas-smart-society","subjects-humanities","subjects-innovation-and-technology"],"custom-fields":{"wpcf-article-summary-enable":["1"],"wpcf-article-summary":["Fake news and made-up online profiles are challenging our capacity to distinguish between fiction and reality. Apps and algorithms guide our lives, while at the same time extracting vast amounts of data. Practically all technological developments come with risks. Unwanted results are nearly impossible to anticipate, since they arise as technologies are adopted. Artificial intelligence is no exception, although its benefits cannot be disregarded. As in other historical moments, human capacity, coupled with technological advances, will lay the groundwork for solutions to whatever problems may arise."],"wpcf-article-leadin":["Focusing exclusively on the risks associated with technological developments leads to complete stagnation. By coupling human capacities with advances in artificial intelligence, we can solve the problems that concern us today. In the meantime, the benefits of this technology tip the scales in its favor."],"wpcf-article-body":["In the information age, we are seeing more and more fake news and videos that challenge our capacity to distinguish between fiction and reality. This phenomenon began as a training project in which a group of young people created a website filled with health-related articles based on no knowledge whatsoever. More recently, the problem achieved <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/global-affairs-law\/all\/all\/\" target=\"_blank\" rel=\"noopener\">global<\/a> proportions in the case of Cambridge Analytica.\r\n\r\nWhat can be said about the fake bios and profiles generated by algorithms? Online identities emerge out of nowhere, dressed up with various details to avoid raising suspicion. Thanks to <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/smart-society\/all\/all\/\" target=\"_blank\" rel=\"noopener\">artificial intelligence<\/a>, this is now a reality.\r\n\r\nFrom fake videos to made-up social media profiles, the combination of <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/human-behavior\/all\/all\/\" target=\"_blank\" rel=\"noopener\">human<\/a> and technological capacities has made it possible to create an alternate reality. One of the fundamental problems is that once a <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/technology\/all\/all\/\" target=\"_blank\" rel=\"noopener\">technology<\/a> has been developed, there is no way of knowing what the final result will be. We always hope that it will be positive, but experience has shown that this is not always the case.\r\n<blockquote>One of the fundamental problems is that once a technology has been developed, there is no way of knowing what the final result will be.<\/blockquote>\r\n<strong>The algorithm-guided life<\/strong>\r\n\r\nBeyond accessing content and suggestions through platforms like Netflix, <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/technology\/all\/all\/\" target=\"_blank\" rel=\"noopener\">technological<\/a> developments may eventually allow us to see different\u2014and completely personalized\u2014versions of the same movie. Chips implanted in our bodies may allow us to select our favorite actors and even adjust the scariness of horror films.\r\n\r\nYou might see this as a futuristic scenario where algorithms rule the world. Indeed, many people may not want <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/smart-society\/all\/all\/\" target=\"_blank\" rel=\"noopener\">artificial intelligence<\/a> to have so much <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/finance-control\/all\/all\/\" target=\"_blank\" rel=\"noopener\">control<\/a> over their lives.\r\n\r\nThe truth, however, is that <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/smart-society\/all\/all\/\" target=\"_blank\" rel=\"noopener\">artificial intelligence<\/a> already permeates our lives around the clock. Apps are everywhere: they monitor our sleep habits to determine the best time to wake up, suggest physical exercises based on our previous progress and heart rate, tell us what emails to answer and what tasks to prioritize, determine our most important circles of friendship, choose which news items we should read first, and design the optimal route for our commutes.\r\n\r\nAlgorithms obtain huge amounts of information through these apps. They know where we shop, what websites we visit, and what sort of content we prefer. They even track our moods throughout the day!\r\n<blockquote>Many people may not want artificial intelligence to have so much control over their lives.<\/blockquote>\r\n<strong>Sense of control<\/strong>\r\n\r\nA key question naturally arises. Who do you trust more to make decisions: algorithms or people?\r\n\r\nTesla gave its self-driving cars level 3 autonomy, which requires the driver to take control of the steering wheel every so often. This decision was made in order to give drivers a sense of <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/finance-control\/all\/all\/\" target=\"_blank\" rel=\"noopener\">control<\/a>\u2014the feeling that the computer was not in charge of everything.\r\n\r\nGoogle toyed with the possibility of eliminating the steering wheel entirely, but shareholder opposition persuaded the company to reconsider.\r\n\r\nFacebook allows users to personalize their feeds by prioritizing certain topics or friendships. Everyone was happy when this option was introduced\u2014whether they used it or not\u2014because it gave them more <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/finance-control\/all\/all\/\" target=\"_blank\" rel=\"noopener\">control<\/a> over their use of the social network.\r\n\r\nWikipedia is another example of the ability to intervene. Everyone is welcome to edit the site\u2019s content, yet very few people actually do so.\r\n<blockquote>Although technology creates problems, it can also provide solutions when applied in conjunction with human capacities.<\/blockquote>\r\n<strong>The two sides of technology<\/strong>\r\n\r\nThere are two sides to most technological developments. Unexpected negative effects tend to come to light eventually. However, although <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/technology\/all\/all\/\" target=\"_blank\" rel=\"noopener\">technology<\/a> creates problems, it can also provide solutions when applied in conjunction with <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/human-behavior\/all\/all\/\" target=\"_blank\" rel=\"noopener\">human capacities<\/a>.\r\n\r\nFor example, the widespread use of computers and mobile devices consumes large amounts of energy and therefore favors <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/global-affairs-law\/all\/all\/\" target=\"_blank\" rel=\"noopener\">global<\/a> warming. The good news is that <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/smart-society\/all\/all\/\" target=\"_blank\" rel=\"noopener\">artificial intelligence<\/a> enables projects that can offset this effect: detecting water sources to serve drought-prone areas, identifying crops at risk of extinction, and developing sustainable cities.\r\n\r\nIn the automotive industry, <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/smart-society\/all\/all\/\" target=\"_blank\" rel=\"noopener\">artificial intelligence<\/a> has clearly brought about advances in mobility. This is obvious today, but it probably wasn\u2019t in 1896, when the first pedestrian was killed by an automobile. Back then, many people thought it was crazy to keep developing motor vehicles. However, <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/human-behavior\/all\/all\/\" target=\"_blank\" rel=\"noopener\">human capacities<\/a>, coupled with <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/technology\/all\/all\/\" target=\"_blank\" rel=\"noopener\">technology<\/a>, have made it possible to find solutions: active and passive safety systems.\r\n\r\nWith every new development, the risks are obvious and unpredictable, but so are the advances and benefits. We can\u2019t predict how our current concerns will be resolved. However, we can be sure that <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/smart-society\/all\/all\/\" target=\"_blank\" rel=\"noopener\">artificial intelligence<\/a>, coupled with the abilities of <a href=\"https:\/\/www.ie.edu\/insights\/topics\/all\/human-behavior\/all\/all\/\" target=\"_blank\" rel=\"noopener\">human beings<\/a>, will help us find the answers.\r\n\r\n&nbsp;\r\n\r\n\u00a9 IE Insights."],"wpcf-article-extract-enable":["1"],"wpcf-article-extract":["By <strong>Kiron Ravindran<\/strong>. Focusing exclusively on the risks associated with technological developments leads to complete stagnation. By coupling human capacities with advances in artificial intelligence, we can solve the problems that concern us today. In the meantime, the benefits of this technology tip the scales in its favor."]},"_links":{"self":[{"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/articles\/815717","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/articles"}],"about":[{"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/types\/articles"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/media\/815215"}],"wp:attachment":[{"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/media?parent=815717"}],"wp:term":[{"taxonomy":"schools","embeddable":true,"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/schools?post=815717"},{"taxonomy":"areas","embeddable":true,"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/areas?post=815717"},{"taxonomy":"subjects","embeddable":true,"href":"https:\/\/www.ie.edu\/insights\/wp-json\/wp\/v2\/subjects?post=815717"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}