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María José Romero


María José Romero


Professor, Master in Customer Experience & Innovation

Digital Experience Director, Head of Customer Experience, Minsait


Master in Customer Experience & Innovation

Internal CXI: Driving Digital Transformation

Professional Experience
Definition and management of the digital experience practice of Indra/Minsait. Developing Customer Experience value proposition along technology development.

Management of Minsait Design Team with capabilities and expertise in Research, Ideation, UX/UI, Interaction Design, Digital Marketing and CX.
Developing Human Centered Methodologies and Service Design Practice in technology product development.E

Digital Experience Director. Head of Customer Experience Practice. Research, UX/UI, Design, CX – Minsait
Associate Professor – IE HST
Professor Digital Marketing and Customer Experience Practice
Director Advance Executive Program – Digital Marketing and Multichannel Conversion – IED
Expert Principal Digital Solutions. Customer Experience Practice. Omnichannel Strategy – minsoit

Master, Management Development Program – IESE Business School – University of Navarra
Degree in Economics and Business Administration, Monetary and fiscal policy – UCM