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José Esteves


José Esteves


Information Systems & Technology

When José Esteves talks about information systems it is with intensity and a passion that is founded not only in the technology itself but also in the human side of these systems. Focusing on areas such as knowledge management, the implementation of enterprise systems and, more recently, enterprise risk management, Prof Esteves believes it is the way people interact with information technology that will determine the success or failure of its implementation.

A wealth of experience in the corporate world underpins this belief. As an information systems analyst and consultant for companies such as Ciba-Geigy and Sonae Group and before joining the academic world, Prof Esteves focused on understanding how information systems interacted with business processes and human resources management.

"Enterprise systems software packages support the management of the whole organisation. The big issue is that these systems change companies, their way of working and their culture, and they are critical to success", he says. "So it’s all about human behaviour - individual, organisational and social - and we should analyze IT/IS at these three levels".

Prof Esteves is also chair of eGovernment Software AG- Alianza Sumaq which focus on the analysis and understanding of eGovernment initiatives in Spain and Latin America.

In addition to his research and teaching, Prof Esteves continues to act as a consultant to a number of companies - something he believes makes an important contribution to his academic activities. And his theories continue to be aired in prominent journals and books, such as his chapter on Understanding ERP Systems Implementation in a Higher Education Institution: A Grounded Theory Approach, in Idea group’s 2004 book Qualitative Case Studies on Enterprise Wide Systems. "Consulting provides fieldwork, data and results because, without examples, it’s all just theory. So it’s a cycle - consulting, research and then applying it in the classes".

Academic Background

• PhD in Software - Information Systems, Universidad Politecnica de Catalunya, Barcelona (Spain)

• Master in Information Systems, Universidade do Minho, Braga (Portugal)

• Diploma in Business Administration, minor in financial management, Instituto Superior de Tecnologia Empresarial, Porto (Portugal)

• Engineer in informatics and systems, Universidade do Minho, Braga (Portugal)

Academic Experience

• Professor of Information Systems, IE Business School, 2004 - to present

• Informations Systems Area Chair, IE Business School, 2005 - April 2011

Corporate Experience

• Responsible for the department of analysis, methods and development in Integrum, company of Figest group, Portugal, 1997 to 1998

• Information Systems consultant at Ciba-Geigy, Portugal, 1995 to 1998

• Information systems analyst at Figest Group, Portugal, 1995 to 1996

• Information systems analyst in the human resources area at Sonae Group, Portugal, 1993 to 1995

• Teacher of numerical analysis at Universidade do Minho, Braga, Portugal, 1991 to 1994

Latest Publications

• Esteves, J., Ramalho, E. & de Haro, G. (2017). “To Improve Cybersecurity, Think Like a Hacker”. MIT Sloan Management

• López Lubián, F. & Esteves, J. (2017). “Value in a Digital World: How to assess business models and measure value in a digital world”. Palgrave Macmillan

• Simón, C. & Esteves, J. (2016). “The limits of institutional isomorphism in the design of e-recruitment websites: a comparative analysis of the US and Spain”. The International Journal of Human Resource Management, Vol. 27(1): 23-44