Business Intelligence & Analytics
5. Job landscape for this career area (“where”)
Where do Digital Operations & Supply Chain professionals work?
Departments & Teams
In-house Consulting Dept.
Team within department
- End-to-end Process Design
- Process Mapping
- Process Analysis
Supply Chain Management Dept.
Team within department
- Inventory Analysis
- Distribution and procurement
- Transport
- SCM Management
Digital/IT Dept.
Team within department
- Business Automation
- System Design and Integration
Quality Assurance Dept.
Team within department
- Quality Control
- Risk Management
- Compliance
Customer Service Dept.
Team within department
- Insights & Research
- Back-office processes Improvement
- Customer Interaction Automation
Operations Dept.
Team within department
- Business Process Optimization
- Business Processes Automation
- OKR & KPI Definition and Tracking
PROFESSIONAL FIRMS
Management Consulting
Areas within agency
- Business Processes Optimization
- Operational Efficiency
- Operations Strategy
Tech Consulting
Areas within agency
- Solution Design
- Solutions Implementation
- Digital Operations
BPO/SCM
Areas within agency
- Business Processes Optimization
- Production Processes Efficiency
- SCM Optimization
Sectors
A Digital Operations & Supply Chain professional, you could work in any related department in any sector: However, the sectors highlighted below tend to hire more professionals in Digital Operations & Supply Chain– and companies in these sectors may even have a large group or an entire department dedicated to that.
SECTOR
IMPORTANCE
- Agriculture
High
- BioTech / Pharma
High
- Professional Services (Consulting, Agencies, etc)
High
- Consumer Products / CPG / FMCG
High
- Fashion & Luxury
High
- Education
High
- Energy
High
- Banking and Financial Services
High
- Government / Public Sector
High
- Health Care
High
- Hospitality / Travel
High
- Manufacturing
High
- Media / Entertainment / Sports
High
- Non-for-Profit / NGO
High
- Real Estate & Construction
Med
- Retail
High
- Technology/Electronics
High
- Telecom
High
- Transportation/Logistics
High
CONSULTING
IMPORTANCE
- Management Consulting Firms
High
- Big Four Accounting Firms
High
- Technology Consulting Firms
High
- Boutique BPO Firms
High
- Supply Chain Management Firms
High
- Supply Chain Management Firms
High
- Financial Services Firms
High
- In-house Consulting Divisions
High
- Healthcare Firms
High