5. Job landscape for this pathway
Companies, NGOs and other types of organizations
Primary Depts
Product Management
Project Owner
Customer Experience
UX/UI
Service & Product Designer
User Researcher
Secondary/Teams
Growth Specialist
Venture Building
Digital Specialist
R&D
Quality Assurance & Testing
Professional Firms/Consulting Firms
Innovation Agencies
Major Corporations
Design Agencies
Platforms
Big 4
ORG TYPE
Primary Departments
THREE COMMON ROLES
Corporations
Research & Development (R&D)
Product Researchers
Data Scientists
Prototyping Specialists
Corporations
Product Development Team
Product Designers
Product Analysts
User Researchers
Corporations
Innovation Lab
Innovation Managers
R&D Engineers
Ideation Specialists
Corporations
Marketing
Brand Managers
SEO Specialists
Content Creators
Corporations
Product Marketing Team
Market Analysts
Customer Segmentation Experts
Pricing Analysts
Corporations
Market Analysis Unit
Competitive Analysts
Market Intelligence Analysts
Trend Forecasters
Corporations
Operations
Operations Managers
Logistics Coordinators
Inventory Planners
Corporations
Supply Chain Management
Supply Chain Analysts
Procurement Specialists
Logistics Managers
Corporations
Service Operations Team
Service Managers
Field Service Engineers
Support Technicians
Corporations
Customer Service
Customer Support Representatives
Call Center Agents
Help Desk Technicians
Corporations
Customer Experience Team
Customer Experience Managers
Voice of Customer Analysts
NPS Analysts
Corporations
Call Center Operations
Quality Assurance Managers
Call Center Supervisors
Technical Support Agents
Corporations
Digital Transformation
Digital Transformation Managers
Business Analysts
Change Managers
Corporations
Digital Strategy Team
Digital Marketers
Social Media Managers
Digital Analysts
Corporations
Implementation Unit
Implementation Consultants
Solution Architects
Project Managers
ORG TYPE
Primary
Teams
Teams
THREE COMMON ROLES
Startups
Product Team
Product Owners
Scrum Masters
Product Interns
Startups
Product Managers
Associate Product Managers
Lead Product Managers
Product Director
Startups
UI/UX Designers
Interaction Designers
Visual Designers
User Researchers
Startups
Growth Hacking Team
SEO Managers
Content Marketers
A/B Testing Experts
Startups
User Acquisition
Digital Marketers
Ad Campaign Managers
Analytics Specialists
Startups
User Retention
Customer Success Managers
Email Marketers
Community Managers
Startups
User Experience Team
UX Researchers
Information Architects
Usability Testers
Startups
UX Research
Data Engineers
Business Intelligence Analysts
Machine Learning Engineers
Startups
UX Design
UX Designers
UI Developers
Design Strategists
Startups
Data Analytics Team
Data Analysts
Data Visualization Experts
Business Intelligence Analysts
Startups
Data Analysts
Data Visualization Experts
Business Intelligence Analysts
Quantitative Analysts
Startups
Data Scientists
Machine Learning Engineers
Predictive Modelers
Natural Language Processing Experts
ORG TYPE
Primary: Specialized Units
THREE COMMON ROLES
Consulting Firms
Innovation Lab
Technology Consultants
Prototype Developers
Research Assistants
Consulting Firms
Service Design Consultants
Experience Designers
Service Blueprint Analysts
Customer Journey Mappers
Consulting Firms
Product Strategists
Go-To-Market Specialists
Product Lifecycle Analysts
Brand Consultants
Consulting Firms
Digital Strategy Team
E-commerce Strategists
Mobile Experience Designers
Web Analytics Experts
Consulting Firms
Digital Consultants
Digital Transformation Advisors
Omnichannel Strategists
SEO Consultants
Consulting Firms
Data Analysts
Statistical Modelers
Data Visualization Experts
Forecasting Analysts
Consulting Firms
Customer Experience Consulting
Customer Insights Analysts
Retention Specialists
Experience Auditors
Consulting Firms
Customer Experience Strategists
CX Architects
Customer Relationship Managers
Voice of Customer Analysts
Consulting Firms
Journey Mapping Experts
User Researchers
Behavioral Analysts
Touchpoint Analysts
ORG TYPE
Primary:
Key Divisions
Key Divisions
THREE COMMON ROLES
Non-Profits
Program Development
Curriculum Designers
Grant Writers
Monitoring and Evaluation Specialists
Non-Profits
Program Managers
Project Coordinators
Community Liaison Officers
Policy Analysts
Non-Profits
Product Developers
Content Developers
Learning Experience Designers
Web Developers
Non-Profits
Donor Experience Team
Donor Experience Team
Fundraising Managers
Non-Profits
Donor Relations
Donor Relations Officers
Major Gifts Officers
Non-Profits
Community Outreach
Outreach Coordinators
Volunteer Managers
Partnership Managers
Non-Profits
Outreach and Engagement
Campaign Managers
Event Planners
Social Impact Analysts
Non-Profits
Social Media Team
Content Creators
Social Media Analysts
Community Engagement Specialists
Non-Profits
Public Relations
Media Relations Officers
Communications Specialists
Press Release Writers
ORG TYPE
Primary:
Roles
Roles
THREE COMMON ROLES
Freelance & Gig Economy
Independent Consultants
Business Analysts
Strategy Consultants
Growth Hackers
Freelance & Gig Economy
Product Strategy
Freelance Product Managers
Product Analysts
Roadmap Planners
Freelance & Gig Economy
Service Design
Freelance Service Designers
Customer Journey Mappers & Service Blueprint Designers
Facilitators
Freelance & Gig Economy
Contract UX/UI Designers
Graphic Artists
Wireframe Designers
Visual Identity Specialists
Freelance & Gig Economy
Graphic Design
Branding Specialists
Logo & Print Designers
Graphic Facilitators
Freelance & Gig Economy
User Testing
User Test Planners
Usability Analysts
User Interview Conductors
Freelance & Gig Economy
Project-Based Market Analysts
Market Research Freelancers
Trend Analysts
Data Collection Experts
Freelance & Gig Economy
Market Research
Consumer Behavior Analysts
Survey Designers
Focus Group Moderators
Freelance & Gig Economy
Competitive Analysis
Industry Analysts
SWOT Analysis Experts
Competitive Benchmarking Analysts
ORG TYPE
Primary:
Unique Sectors
Unique Sectors
THREE COMMON ROLES
Alternative Spaces
Educational Institutions
Curriculum Planners
Instructional Coordinators
Assessment Specialists
Alternative Spaces
Curriculum Designers
Learning Outcome Analysts
Multimedia Educational Content Creators
Test Designers
Alternative Spaces
eLearning Specialists
Virtual Classroom Moderators
SCORM Experts
LMS Administrators
Alternative Spaces
Government
Policy Designers
Public Engagement Coordinators
Civic Technology Developers
Alternative Spaces
Public Service Design
Civic UX Designers
Government Innovation Analysts
Public Sector Strategists
Alternative Spaces
Policy Analysts
Regulatory Analysts
Legislative Research Specialists
Public Policy Consultants
Alternative Spaces
Health Care
Clinical UX Designers
Health Informatics Analysts
Patient Advocacy Coordinators
Alternative Spaces
Patient Experience Design
Patient Onboarding Coordinators
Telehealth Service Designers
Patient Feedback Analysts
Alternative Spaces
Health Services Managers
Healthcare Operations Managers
Medical Practice Administrators
Quality Assurance Managers