Sustainability & Business Transformation
Overview
Career Areas
Go or no go

6. Mapping your background to this career area

SUSTAINABLE PRODUCT MANAGEMENT & CUSTOMER VALUE

Engineering, Math/Stats

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Related
Skills

POSSIBLE MAPPING TO THIS CAREER AREA
  • By incorporating engineering, mathematics, and statistics skills into their work, Sustainable Product Management & Customer Value professionals can optimize customer engagement, improve sustainability-focused marketing strategies, and support sales processes with data-driven insights.
  • Some examples are using engineering principles to evaluate the environmental impact of products throughout their lifecycle, collaborating with marketing teams to develop campaigns that highlight these metrics, and using data to predict customer preferences for sustainable products.

Natural/Hard Sciences

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Related
Skills

POSSIBLE MAPPING TO THIS CAREER AREA
  • Integrating natural and hard sciences skills into Sustainable Product Management & Customer Value roles helps ensure products meet sustainability standards while maximizing consumer appeal.
  • For instance, you might analyze data on environmental impacts throughout the product lifecycle to identify opportunities for improvement, evaluate material sustainability to ensure resource efficiency, or collaborate with marketing teams to clearly communicate the environmental and social benefits of products to customers. Additionally, you can work with sales and customer engagement teams to develop strategies that align consumer expectations with sustainability goals, using research insights to improve product performance and customer satisfaction.

Behavioral Sciences, Social Sciences (Ethnography, Anthropology, Political Science, Economics, …) and Humanities

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Related
Skills

POSSIBLE MAPPING TO THIS CAREER AREA
  • Incorporating behavioral sciences, social sciences, and humanities skills into Sustainable Product Management & Customer Value roles enables a deeper understanding of consumer behavior and societal trends, essential for creating products that resonate with diverse markets and align with sustainability values. You might apply insights from ethnographic research or consumer psychology to develop strategies that drive sustainable consumption, or collaborate with product teams to ensure products meet the ethical and cultural expectations of consumers.
  • Depending on your background, you could engage in tasks such as analyzing customer feedback to tailor sustainability messaging, designing educational campaigns that promote the social and environmental benefits of products, or using social research methods to assess how well sustainability initiatives align with consumer needs and market expectations. Additionally, working closely with marketing and communications teams, you could develop stories that highlight the product’s sustainability credentials and align with broader social responsibility goals.

Business

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Related
Skills

POSSIBLE MAPPING TO THIS CAREER AREA
  • Leveraging a background in business, professionals in Sustainable Product Management & Customer Value can drive sustainable strategies that align with both consumer demand and organizational objectives. Business graduates can apply skills in marketing, sales, and operations to influence product development and customer engagement, ensuring that sustainability becomes an integral part of the product’s value proposition.
  • For example, you might work on building business cases for sustainable products, conducting market research to understand consumer preferences for sustainable options, or optimizing pricing strategies to balance profitability with social and environmental impact. Additionally, business skills could be applied to develop partnerships with suppliers who meet sustainability criteria or work with cross-functional teams to improve the supply chain’s sustainability credentials. Your role could also involve leading sustainability-focused product launches or campaigns, analyzing customer feedback to refine product offerings, and creating metrics to measure the impact of sustainability initiatives on customer satisfaction and loyalty.

Design, Arts, Architecture, Media and Other Creative Backgrounds

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Related
Skills

POSSIBLE MAPPING TO THIS CAREER AREA
  • With a creative background, professionals in Sustainable Product Management & Customer Value can bring a unique and innovative approach to embedding sustainability into product offerings and customer experiences. Creative graduates can apply their expertise in design, storytelling, and aesthetics to create products that not only meet sustainability standards but also captivate and resonate with consumers on an emotional level.
  • For example, you might focus on developing eco-friendly packaging designs that reduce waste, creating visual marketing campaigns that effectively communicate the sustainability aspects of a product, or designing user experiences that highlight responsible consumption. Additionally, your creative skills could be leveraged to craft engaging content that educates consumers on the environmental and social impact of their purchasing decisions or to collaborate with product teams to ensure that sustainability is considered throughout the design and development process. Your ability to combine form, function, and sustainability can make a significant impact on how consumers perceive and value sustainable products.