The voice of purpose: ESG communication, authenticity, and corporate trust
March 24, 2026 Uncategorized
Sustainability is no longer measured by what companies say, but by the credibility with which they stand behind it.
In an environment of increasing scrutiny and expectations, ESG communication has moved beyond a reputational exercise to become a strategic lever: it builds trust, reinforces legitimacy, and can directly impact business performance.
The IE-ELECNOR Knowledge Hub on Ethical Business analyzes in this study how organizations design their ESG communication —from language and style to its alignment with actual business practices— and what differentiates companies that build trust from those that generate skepticism.
Throughout the report, you will discover what makes an ESG strategy be perceived as authentic, how stakeholders respond to different communication approaches, and which models enable companies to turn purpose into tangible value.