General Health Information

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Why do I need health insurance?

It is very important that all IEU students have complete health insurance coverage to cover any illness or accident that may occur during their stay in Spain. This coverage can be ensured by means of the European Health Card, for EU citizens that have the option of applying for it in their country of origin, or with private medical insurance.

Not only is it essential that students have insurance for their own safety, but by law the Spanish government requires that all students have health insurance.
Please note that travel insurance is not accepted.

Recommended Vaccines

Each year, here at IE, we welcome students and staff from all around the world and are very proud of our multicultural and diverse community! At the same time we like to ensure certain health norms to provide a safe and healthy environment for everyone.

We are your home away from home and your well-being is important to us!

We therefore ask that you visit your family doctor, before your arrival to campus, and check you have everything you need for any treatment in progress. In line with general health guidelines, you should also check that you are up to date on routine vaccines including:

  • TDAP: Tetanus, Diphtheria, Pertussis (whooping cough).
  • MMR: Measles, Mumps, Rubella.

Where can I get medical attention?

Depending on whether you have public or private medical insurance, there are specific steps you should take to receive medical attention. Please refer to the information below.

In addition, please note that IE University in Segovia has a nurse on campus.

Health Services Available at IEU

Infirmary
Segovia Campus (9am-2pm and 3pm-6pm)
Madrid Campus (9am-2.30pm and 3.30pm-6pm)
Counseling Service
Madrid Campus
Calle Pedro de Valdivia, 21, First Floor
Segovia Campus
Mentoring & Counseling Office
24/7 Mental Health Crisis Line

If you, a friend, or a classmate is undergoing or has just suffered a traumatic experience and require urgent and immediate assistance:

Important emergency numbers in Spain

All emergencies number
Fire Brigade
Civil Guard
National Police
Gender Violence Helpline
Anti-poison/drugs helpline

PUBLIC HEALTH CARE

If you have a European Health Insurance Card (EHIC) valid throughout your program, you will have access to Spain’s public healthcare system. Please keep in mind that you must apply for the European Health Insurance Card in the EU country in which you have citizenship.

SEGOVIA

Once in Segovia, in order to see a doctor using European public health care, you should go the the General Hospital of Segovia (address listed below) to make an appointment.

Emergencies: you can of course visit the ER at any public hospital if you need urgent care. Always bring your European card and passport with you to the ER.

Here is the public hospital closest to IE´s Segovia campus:

Hospital General de Segovia
Address: Carretera de Ávila, s/n
Phone: (+34) 921 419 100 (24hrs)

CLICK HERE FOR A COMPLETE LIST OF SEGOVIA'S PUBLIC HOSPITALS

MADRID

Once in Madrid, you should visit the Public Health center (Centro de Salud) that pertains to your neighborhood. Our advice is that you go with your European Health Insurance Card, the City Hall registration certificate and your passport in order to register with them. This way, when you need a routine appointment your information is already in their system.

Emergencies: you can of course visit the ER at any public hospital if you need emergency attention. Always bring your European card and passport with you to the ER. Here are the public hospitals closest to IE´s Madrid campus:

Hospital Universitario de “La Princesa”
Address: Calle Diego de León, 62
Phone: (+34) 91 520 2485 (24hrs)

Hospital Universitario “La Paz”
Address: Paseo de la Castellana 261
Phone: (+34) 91 727 7000 (24hrs)

Hospital General Universitario “Gregorio Marañón”
Address: Calle Doctor Esquerdo, 46
Phone: (+34) 91 586 8000 (24hrs)

CLICK HERE FOR A COMPLETE LIST OF MADRID'S PUBLIC HOSPITALS

PRIVATE MEDICAL CARE

If you would like to contract private medical coverage, please see the section on Sanitas (below).

Many students--both Non-EU and EU--come to Spain with a private health insurance plan. Most insurance companies work with specific health care providers, whose list should be available on your insurance company’s website.

Students who hold insurance policies in their country of origin or residence which include international coverage are strongly advised to familiarize themselves with all policy procedures, requirements and limitations. It is better to be proactive than to try to deal with an emergency situation after it arises.

SEGOVIA

If you need a routine appointment, you should first contact your private medical provider. They can guide you to the correct medical centers and answer questions about your specific policy.

For medical emergencies, Segovia has the following private hospital:
Hospital de la Misericordia
Address: Calle Doctor Velasco, 3
Phone: (+34) 921 460 115 (24hrs)

Before going to the Hospital de la Misericordia, we do recommend checking with your health insurance provider in order to make sure that they can cover you at this specific hospital.

MADRID

If you need a routine appointment, you should first contact your private medical provider. They can guide you to the correct medical centers and answer questions about your specific policy.

If you are unsure about where you can receive medical care, we recomend getting in touch with HM Hospitals; this is a chain of hospitals which is geared specifically toward international students. In addition to providing care in many different languages (such as English), the other perk to this hospital helps students arrange coverage with their international health insurance provider. You can call HM Hospitals at ( +34) 629 823 493 in order to see if they can coordinate with your current health care provider.

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