General Health Information

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Why do I need health insurance?

It is very important that all IEU students have complete health insurance coverage to cover any illness or accident that may occur during their stay in Spain. This coverage can be ensured by means of the (1) European Health Card, for EU citizens that can apply for it in their country of origin and use the Spanish public health system, or (2) with a private medical insurance that covers them in Spain.

It is essential that students have insurance for their own safety and because the Spanish government requires that all students have health insurance. Please note that travel insurance is not accepted.

Medical Treatment & Vaccines

We are your home away from home and your well-being is important to us! Therefore, we want to ensure certain health norms to provide a safe and healthy environment for everyone.

We therefore ask that you visit your doctor before your arrival and double-check that you have everything you need for any treatment in progress. In line with general health guidelines, you should also double-check that you are up to date on routine vaccines,  such as TDAP: Tetanus, Diphtheria, Pertussis (whooping cough), and MMR: Measles, Mumps, Rubella.

Where can I get medical attention?

Depending on whether you have public or private medical insurance, there are specific steps you should take to receive medical attention. Please, refer to the information below.

In addition, please note that there is a nurse in both Segovia and Madrid campus to assist in case of an emergency.

PRIVATE MEDICAL CARE

If you would like to sign a contract with a private medical insurance in Spain, please bear in mind that our office has an agreement with Adeslas, Cigna and Sanitas. All of the offer full coverage with special prices for IE students (contact us for more information).

Students that have an international health insurance are strongly recommended to look into all policy procedures, requirements and limitations of their insurance. It is better to be proactive than to try to deal with an emergency situation after it arises.

SEGOVIA

If you need a routine appointment, you should first contact your private medical provider. They can guide you to the correct medical centers and answer questions about your specific policy.

For medical emergencies, Segovia has the following private hospital (5-minute walk from campus):
Hospital Recoletas
Address: Calle Doctor Velasco, 21, 40003
Phone: (+34) 921 460 115

Before going to Hospital Recoletas, we recommend you to check with your health insurance company, in order to make sure that you are covered at this specific hospital.

MADRID

If you need a routine appointment, you should first contact your private medical provider. They can guide you to the correct medical centers and answer questions about your specific policy.

For medical emergencies, Madrid has the following private hospital (5-minute walk from campus):
Hospital San Francisco de Asis
Address: Calle de Joaquín Costa, 28, 28002
Phone: +34 915 61 71 00

Before going to Hospital San Francisco de Asis, we recommend you to check with your health insurance company, in order to make sure that you are covered at this specific hospital.

  • Sanitas Parte de Bupa
  • Cigna
  • Adeslas Segur Caixa

PUBLIC HEALTH CARE

If you hold a European passport and you have a legal residence in a European country, you can apply for a European Health Insurance Card (EHIC). This way, you will have free access to Spain’s public healthcare system. Please, keep in mind that you must apply for the European Health Insurance Card in the EU country, where you have the legal residence.

SEGOVIA

Once in Segovia, you should visit the Public Healthcare center (Centro de Salud) that pertains to your neighborhood. Our advice is that you go with your European Health Insurance Card, the housing contract and your passport in order to register with them. This way, when you need a routine appointment or you have an emergency, your information is already in their system.

Click on the link below to see the closest "Centro de Salud".

Emergencies: you can of course visit the ER at any public hospital if you need emergency attention. Always bring your European card and passport/ID with you to the ER. If you have a serious emergency, here are the public hospital closest to IE University:
Hospital General de Segovia
Address: Carretera de Ávila, s/n
Phone: (+34) 921 419 100

LIST OF SEGOVIA'S PUBLIC HEALTHCARE CENTERS

MADRID

Once in Madrid, you should visit the Public Health center (Centro de Salud) that pertains to your neighborhood. Our advice is that you go with your European Health Insurance Card, the City Hall registration certificate and your passport in order to register with them. This way, when you need a routine appointment your information is already in their system.

Click on the link below to write your address and find the closest "Centro de Salud".

Emergencies: you can of course visit the ER at any public hospital if you need emergency attention. Always bring your European card and passport with you to the ER. If you have a serious emergency here is the public hospitals closest to IE University:
Hospital Universitario de “La Princesa”
Address: Calle Diego de León, 62
Phone: (+34) 91 520 2485 (24hrs)

LIST OF MADRID'S PUBLIC HEALTHCARE CENTERS

Health Services Available at IEU

Infirmary
Segovia
(9am-2pm and 3pm-6pm)
Madrid
(9am-2.30pm and 3.30pm-6pm)
Counseling Service
Madrid
Mentoring & Counseling Office: Calle Pedro de Valdivia, 21, First Floor
Segovia
Mentoring & Counseling Office: Segovia campus, Third Floor (room 348)
24/7 Mental Health Crisis Line

If you, a friend, or a classmate is undergoing or has just suffered a traumatic experience and require urgent and immediate assistance:

Important emergency numbers in Spain

All emergencies number
Fire Brigade
Civil Guard
National Police
Gender Violence Helpline
Anti-poison/drugs helpline