Putting Curiosity to Work

Curiosity in leadership can enable better decisions in complex, AI-driven environments, write Nick van Dam and Sara Gao.

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Curiosity is often considered a core trait of great leadership and a driver for strategic thinking. Yet at senior levels, the value of curiosity depends less on how much leaders explore and more on how deliberately they direct that exploration. Left unmanaged, curiosity can fragment attention and slow decision-making – but, when properly directed, it becomes a source of insight, innovation, and sound judgment.

When Satya Nadella took over as CEO of Microsoft in 2014, he placed a strong emphasis on building a culture of learning and curiosity. What tends to get less attention is how leaders like Nadella actually put curiosity into practice, for themselves. Research with senior executives suggests that the most effective leaders do not treat curiosity as an open-ended exercise. They channel it with purpose and constraints.

The shift matters more than it did even a few years ago. Artificial intelligence and rapid technological shifts have expanded what executives can explore. They have also increased the cost of losing focus. The constraint is no longer access to information, but where to direct attention. In this environment, curiosity is not simply a personal trait. It is more than a mindset. It is something that leaders must actively manage if they want to produce results.

Curiosity at the Senior Level

At senior levels, curiosity is less about exploring widely and more about deciding where to look. It becomes a way of interpreting complexity, identifying what matters, and, perhaps most importantly, focusing attention. While curiosity has long been associated with lifelong learning and innovation, research shows that it also plays a critical role in creativity and adaptive decision-making. A recent study of executives confirmed these patterns: curiosity emerged less as a source of endless ideas and more as a way of making sense of fast-changing situations.

For frontline employees, curiosity might show itself through asking questions, experimenting with tasks, and developing skills. For senior leaders, it operates differently. It becomes strategic and situational, and helps executives interpret weak signals, sense risks as they begin to emerge, and frame opportunities as they begin to take shape. In this case, curiosity becomes less about exploration for its own sake, and more about disciplined inquiry and asking the questions that help move teams and the organization move forward.

This is where tension comes into play. Curiosity opens up new possibilities for leaders to consider, but it can also create distraction, information overload, and decision paralysis. Several leaders in our research acknowledged this delicate balance: how too much exploration scatters attention, while too little stifles creativity. The most effective leaders were not the endlessly curious but those who knew how to direct their curiosity. For example, they used deadlines and boundaries to channel their curiosity and stay focused.

Because curiosity requires both openness and discipline, leaders must cultivate curiosity in themselves and others while also directing it strategically. Inside organizations, curiosity works best when it is directed toward a clear purpose. The question is not “Are we curious enough?” but “Are we curious in the right place?”

The Curiosity Compass™

Curiosity becomes most effective when leaders create the conditions, for themselves and for their teams, for it to produce insight rather than distraction. Across our conversations with executives, three dimensions repeatedly shaped whether curiosity actually led somewhere useful:

  1. Energy and Space
    Leaders must create temporal space for curiosity. This involves not only allowing exploration but also managing energy levels – curiosity thrives when people feel energized, not exhausted. As Barbara Lee Fredrickson of the University of North Carolina at Chapel Hill has shown, positive emotions enhance exploration and creativity. Leaders who allow time for reflection in their schedules are more likely to make room for curiosity.
  2. Culture and Leadership
    Curiosity spreads quickly inside organizations when leaders make it visible themselves. Harvard Business School’s Amy Edmondson’s work on psychological safety details how, when leaders openly ask questions and admit what they don’t know, others feel they can do the same. When leaders stay curious themselves, people are far more likely to speak openly and contribute ideas.
  3. Purpose and Growth
    Curiosity becomes most powerful when connected to purpose. Research by Edward Deci and Richard Ryan of the University of Rochester on intrinsic motivation shows that exploration is sustained when it aligns with personal values and long-term growth. People are more likely to stay engaged when they understand why new ideas and experimentation matter in the first place. Leaders who connect curiosity to a broader purpose give exploration direction.

Together, these three dimensions help leaders manage curiosity as a strategic resource rather than an abstract leadership trait. Instead of asking “Are you curious?”, the better question becomes: “Am I creating energy, culture, and purpose for curiosity to thrive?”

Practical Ways to Channel Curiosity

There are four distinct ways leaders can turn curiosity into a disciplined leadership strategy:

  • Use deadlines as allies. Constraints often enhance curiosity rather than suppress it. Even moderate time pressure can sharpen focus. Set boundaries around exploration so inquiry leads toward solutions and action.
  • Focus curiosity where it matters. Prioritize high-impact moments where curiosity can add the most value, for example uncertainty, transition, difficult decisions, and talent development.
  • Model curiosity visibly. Ask thoughtful questions, listen actively, remain humble, and demonstrate a willingness to learn. Create space for what might otherwise go unheard.
  • Anchor curiosity in purpose. Connect exploration to long-term priorities and organizational goals so that employees are able to see how these efforts serve both immediate goals and broader meaning.

Why Curiosity Matters More in the Age of AI

Artificial intelligence increases both the opportunities and risks around curiosity. Leaders now have access to more information than ever before, more data, and more analysis than any leader could possibly pursue. The challenge is no longer discovering what can be explored but deciding what deserves attention.

According to the World Economic Forum, curiosity, creativity, and adaptability are among the top skills for the future of work. Mercer’s Future Skills report echoes this, stressing that curiosity will be vital to reskilling across industries. But curiosity alone is not enough. In environments shaped by constant information and technological change, it is important to keep curiosity focused so that it does not turn into distraction.

This is why curiosity is no longer a luxury of time; it is a discipline of leadership. The most effective leaders are not those who pursue every possibility or seek out all available information. Rather, they are the ones who know where to focus attention, when to stop exploring, and how to manage curiosity so that they tackle issues that genuinely matter to their team and the company. Attention is increasingly showing itself as one of an organization’s most precious – and limited – resources.  In the age of AI, leadership may depend less on expanding access to information and more on directing that attention to what matters most. Putting curiosity to work means developing the discipline needed to explore selectively and think clearly.

 

© IE Insights.

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