FREQUENTLY ASKED QUESTIONS
HOW DO I RECOVER MY USERNAME OR PASSWORD?
Forgot your IE Alumni username or password?
Keep in mind:
- Upon graduation, your IE login ID changes from USERNAME@student.ie.edu to USERNAME@alumni.ie.edu
- Your login data is case-sensitive and when logging in, you will need to write the entire login ID, with @alumni.ie.edu
Enter the email address linked to your Alumni account and click Send. We will send you an email with your Alumni username. If you don´t see an email from us in your inbox within a few minutes, check your spam folder.
Enter your IE Alumni account USERNAME@alumni.ie.edu and we will send you an email with instructions to recover your password.
HOW CAN I UPDATE MY ACCOUNT INFORMATION?
Life is all about change. Do you need to update your personal contact information associated with your alumni account?
Access your Alumni Profile to update your personal data (mobile phone, email, address) and communication settings so we can stay connected with you. In addition, your public alumni profile will be updated in the Alumni Directory so other IE community members who wish to network in your region may find you.
WHAT IS IE CONNECTS?
IE Connects is your “go-to” platform to connect with the IE Community! IE Connects allows IE students and alumni to expand their network through clubs and the Directory, join events worldwide, find career related resources and much more. Members of the IE Community with IE login credentials can access the platform.
Would you like to understand how to best use IE Connects or need help accessing the platform? We´re happy to help. Contact us at email@example.com.
HOW CAN I CONTACT OTHER ALUMNI?
Wish to reach out to other alumni in your area or working in your industry?
As IE Alumni, you have lifetime access to the alumni directory. This is a great way to find, connect and collaborate with over 69,000 Alumni from 165 countries and all IE programs. The Alumni Directory is a powerful networking tool that can help you in many different ways. Imagine relocating to another country and you want to meet up with your peers that work in your sector. Don´t forget to update your personal contact information and your communication preferences in the Directory.
HOW CAN I ACCESS MY IE ALUMNI EMAIL?
Your @alumni.ie.edu email account can be accessed by Gmail
Check your IE Alumni email inbox with your alumni account (@alumni.ie.edu).
If you do not check your alumni account often, re-direct your lifetime IE email to a personal account to make sure you do not miss out on important IE updates. Go to: Settings > Forwarding and POP/IMAP.
For more information, please contact us at our campus in Madrid: