More than 10 years in business and strategy consulting, currently, he is a Senior Executive Business Manager at NAE, a global consultancy company focused in Information Society. He has wide experience in the definition, development and implementation of business and strategic projects, in Europe and Latin America.
During his wide experience has been able to develop the following areas of knowledge and expertise:
• Transformation and Digital Strategy
• Corporate Strategy
• Training / Innovative ways of learning & Gamification
• Coaching, Leadership and team development
• IA / Machine Learning
• Optimization, improvement and automation of processes (RPA / RDA)
• Project management of large international projects and implementation of management models, governance / Visual Analytics and balance scorecards
• Smart cities. Master Plans | Evolution models
• Customer experience (CXM) and Digital customer experience (DCXM)
• Development of new business and service models and innovative ideas
This Knowledge, Experience, leadership and an unwavering commitment for a continuous search of efficient and effective solutions, provide him a consistent portfolio of skills to face any challenge at any working environment.
Senior Executive Business Manager at Nae | Entrepreneurship Mentor at IE Business School | PMP® | SmartCities Product Manager | Talent Product Manager, Digital Transformation of Talent
IE Business School
Since 2008, Rafael has been a mentor at IE VentureLab. He has ample experience in the definition, development and implementation of business and strategic projects all around the world.
His main areas of expertise are in project management, leadership, team building and coaching. Rafael is also well-versed in innovation and digital transformation strategies, process optimization, business evolution, CXM DCXM and developing new business models.
His knowledge and experience, as well as his unwavering commitment to discovering efficient and effective solutions, have afforded him the capacity to face any challenge in any working environment.