In his more than 15 years of experience in the Pharmaceutical Industry, he developed his other passion for organisational and talent development and got certified as professional coach and mindfulness and yoga instructor. He graduated from IE University’s Global Executive MBA in 2017. In his free time, he enjoys spending time with his family and practicing yoga and meditation.
Head of Digital CEE Pharma & Professional Coach at Novartis
- Program studied
- Current Location
Q&A WITH MAURICIO
Define your experience in the GXMBA in one word.
What were some of the main challenges that you encountered on your way? How did your master program and IE help you through these challenges?
With a family of 2 small kids and a full-time job, the biggest challenge was finding the energy to go the extra mile to meet the demands of the program. I learnt through the process that the program is overwhelming by design to teach you a lot.
How did your experience at IE prepare you for your professional career? In what ways do you think program has changed your life professionally and personally?
I got a new set of lenses. My world view expanded, and my mind was able to deal with more complexity than before. My emotional intelligence was also stretched to work through fun and challenging moments with my fellow alumni friends.
What was networking like in the program?
Before, during, and after the program the network is one of the highlights of IE. A wide network with extremely open people that feels like family anywhere you go. My career and my growth is closely linked to my local alumni network as we support each other in our journeys.
What was your favorite memory from your time at IE?
The international trips we did during the program, especially to Singapore and Los Angeles. The fun, the local faculty, and feeling like a local while studying abroad.
If someone was considering going to IE, what would you tell them?
Go with an open mind and leave your biases behind. This is an exceptional school and with a better alumni community. You will get a lot out of this program during and after it.
Why did you choose to study the GXMBA at IE?
I’m passionate about innovation and start-ups. Working for large corporations we get a lot of value through partnering with start-ups and early-stage companies. The network, framework, and experience from IE are differential from other schools and a great asset to my career.
What is one thing you wished you knew when you were a student? What advice would you give to students who are about to begin the program?
Enjoy the journey and do not get obsessed with the destination. Hitting the mark is okay, but the magic happens when you are able to embody the soft skills and the mindset of collaboration and innovation of the work done during the program. Focus on the experience!
Tell us about the IE alumni community and the impact they have had in your life and/or career. Why do you think it’s important to engage with the IE alumni community?
I’m currently part of Basel alumni community. We are a group of people with similar interests, we share similar stories, but we come from different industries and career backgrounds. Every time I have an opportunity to share, or need help with any professional topic, the community is my first option. For the last couple of months, we were not able to see each other in person, but we still managed to keep in touch through online events to maintain connections and get going despite the circumstances.
Recently you hosted a Roundtable about Customer Engagement in Healthcare, can you tell us more about the about the discussion?
The idea came from a need in my role to learn more about how to deal with the ‘COVID era’ engagement of healthcare professionals. I shared the idea to organize a roundtable with our DACH alumni head and she immediately liked the idea. We opened it up to a small group of 12 people to keep the conversation and the exchange very intimate with a group of experts across healthcare. The conversation was amazingly productive, and the feedback received was that all attendees liked it and they got a lot out of the exchange.
What’s a typical day like for you in your role as Head of Digital CEE Pharma and a Professional Coach?
What I love about my job is that there’s no ‘typical’ day, but mainly my work is distributed around strategic thinking, facilitation of internal meetings, shaping our innovation culture mindset, and working on new ideas on how to evolve further. In my main role as Digital Head, I coordinate our digital customer engagement and digital health solutions innovation across 30+ countries, working on our strategy, but also bringing frameworks and support for our markets to execute on it. In my other role as Professional Coach, I focus on my other passion “People.” As part of this job, I coach associates from Novartis that want professional coaching and work with them to develop the skills and competencies they need.
What has been your favourite moment of your career so far?
The present moment is always my favourite moment. As I grow, get older, and wiser I feel that I’m more and more happy with my career choices and where it’s going. Even I don’t know the destination, I love flowing with it.
What’s a valuable lesson you have learned throughout your career?
Don’t get obsessed with your ‘career plan,’ don’t copy stereotypes, you are unique! Steve Jobs once said, you can never connect the dots looking forward, you can only connect them looking backwards… keep trusting on having the dots connecting in the future and keep yourself open to what each day opens to you.
Are there any daily habits that you attribute to your success that you’d like to share, especially now with COVID-19?
Physiology is a fundamental part of our life, especially in times of crisis. Sleep patterns, healthy diet, meditation (and yoga), and exercise daily is a must… a non-negotiable.
Do you have any advice for IE students and alumni who are looking to pursue a career in your field? What skills do you consider are needed to succeed in your field?
Experimentation and learning mindset are essentials. For everyone, but especially for those working on digital fields we should keep our minds curious and open to what is new on a daily basis. Don’t be afraid to ask questions, get your hands dirty trying new things, and failing and learning all the time.
What’s the best career advice you have ever been given?
Let it go to let it come.
What skills would you recommend job seekers develop in order to make them more competitive in today’s workforce?
Emotional and social intelligence. This is by far the most needed and require skill (on top of positive attitude).