Digital Sales

Digital Sales

Build sales channels that center the customer
Logo IE Business School negativo
Start dateMay 21st, 2025
Duration4 weeks
LanguageEnglish
Format Online
Tuition Fees€1,165

OVERVIEW

Step into the future of sales with our Digital Sales program! We believe that sales is all about building genuine relationships, not just making transactions. That's why our program focuses on empowering you with the skills to create sales channels that prioritize the customer's needs and experience. You'll learn to really listen, understand, and anticipate what your audience wants, ensuring that every interaction builds trust and fosters long-lasting connections.

But it's not just about people skills. Our program also dives into the world of cutting-edge technology that enhances the customer's journey. You'll get hands-on experience with innovative tools and platforms that make the sales process personalized and seamless. Through interactive live sessions and real-world scenarios, you'll not only become adept at using digital sales platforms but also gain the ability to adapt and innovate in this ever-changing digital landscape. Join us on this transformative journey and become a true master of digital sales, where putting the customer first is the key to success.

Sales are operative by execution while also being strategic by inception and implications. You may have a great product or service but, without sales, you don’t have a company. You can, in fact, just have a business just by reselling goods from a third party, as is the case with drop-shipping.

Welcome to the world of digital sales. In this program, you will learn how to leverage frameworks to build sales channels that place the customer at the center of digital transformation.

Over the next few weeks, you will take an immersive approach to move from the origins of digital sales through to current trends and digital sales models that deliver the expected value to your clients. You will also learn the importance and implications of hybrid sales models and how this can apply to your company.

By the end of the program, participants will be able to:

1. Create a roadmap for a digital sales strategy based on a predefined buyer persona

2. Identify and plan for the implementation of the optimal digital sales model for a given business strategy

3. Explain key concepts in the conceptualization of digital sales and drivers of purchaser behavior.

4. Differentiate between marketing strategy and tactics.

5. Compare the pros, cons, and implications of digital sales models and hybrid sales channels based on strategic approaches.

6. Analyze purchaser behaviors using theoretical frameworks.

7. Apply data insights to drive digital sales in a marketing context.

8. Create a digital sales strategy based on a given business scenario (taking into account supply chain and P and L implications).

Want to know more?

DATE

May 21st - June 18th, 2025

SCHEDULE

5 - 6 hours of study per week

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WHY THIS PROGRAM?

  • 01.

    Understand purchaser behavior

    Target your sales to reach your customers, wherever they are.

  • 02.

    Meet and surpass customer expectations

    Discover the impact of digital sales across the entire client journey.

  • 03.

    Delight your customers

    Use data to drive your digital sales.

  • 04.

    Leverage platforms and sales models

    Evaluate and compare frameworks to choose the one that fits your organization.

    SPECIAL CONDITIONS

    • ALUMNI

      As an IE alumni you are part of our community, and we want to support your passion for Lifelong Learning. Therefore, all IE alumni receive 25%* off tuition fees for all Executive Education programs.

      *Alumni from Intensive Programs (less than a week duration), Summer Schools or High Impact Online Programs will receive 15% off.

      Neither scholarship is compatible with other deductions.

    • CORPORATE

      At IE, we are committed to encouraging companies to enroll teams of their employees. We believe this allows them to explore new perspectives together and speak a shared language of change.

      Companies that sign a Corporate Agreement are eligible for a 15% off the tuition fee for Executive Education programs for group of employees. Additional services and support may also be available for a Corporate Partner Agreement. Neither scholarship is compatible with other deductions.

    More info