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Performance Feedback and Productivity: Evidence from a Field Experiment

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Author(s)
Awaysheh, A., Bonet, R., Ortega, J.
Publication
Performance feedback and productivity. It will open in a new tabPerformance feedback and productivity

This study investigates how employees react to performance feedback in a Fortune 500 firm's distribution center with individual performance pay. The research finds that employees adjust their effort based on feedback content, increasing effort when the feedback suggests a high marginal benefit and decreasing it when the benefit is low. Notably, the impact of performance feedback is more pronounced in the lower quantiles of productivity distribution.

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