Operations & Technology
Mikko Ketokivi is a Professor of Operations Management and Organization Design at IE Business School. He received a Ph.D. in business administration from the University of Minnesota, and a B.Sc. and a M.Sc. from Iowa State University.
Dr. Ketokivi’s research, teaching, and consulting are best described as a combination of economics, sociology, psychology, management, philosophy, and statistics. In addition to the substantive topics of operations management and organization design, he specializes in methodology: research design, analysis of complex statistical data, measurement, reasoning, scientific rhetoric, and argumentation. “Numbers are important, but the essence of an argument lies in convincing an audience through effective rhetoric. To this end, numbers are merely one ingredient.”
Dr. Ketokivi’s teaches operations management, organization design, and research methods in the MBA, DBA, and PhD programs. In addition to IE Business School, he has taught at HEC School of Management (France), HEC Lausanne (Switzerland), Benedictine University (USA), University of Minnesota (USA), and Helsinki University of Technology (Finland).
Dr. Ketokivi’s research has been published in journals such as the Administrative Science Quarterly, Academy of Management Review, Strategic Management Journal, and Journal of Operations Management. In 2015-2017, he served as Co-Editor-in-Chief of Journal of Operations Management, one of the premier journals in operations management research. In addition, he serves or has served on the editorial boards of Academy of Management Review, Decision Sciences, and Production and Operations Management. “Academic publications are obviously an essential part of professional legitimacy. We must never, however, shy away from leaving the safe havens of academic discourse and convenient assumptions to tackle real problems faced by real organizations. Toward this end, we must be willing to abandon our paradigms and embrace the complexity, the dilemma, and the ambiguity that is organizational life.”
• Ph.D. in Business Administration, University of Minnesota, USA
• M.Sc. in Business Administrative Sciences, Iowa State University, USA
• B.Sc. in Business Administration, Iowa State University, USA
• Professor, IE Business School (2010 – present)
• Senior Fellow, The Research Institute of the Finnish Economy (2006 – present)
• Distinguished Visiting Scholar, Benedictine University (2015 – present)
• Scientific Advisor and Managerial Consultant (2005 – present)
• Distinguished Senior Fellow, Hanken School of Economics (2010 – 2011)
• Visiting Professor, HEC Lausanne (2009 – 2010)
• Visiting Professor, IE Business School (2007 – 2009)
Affiliate Professor, HEC School of Management, Paris (2006 – 2007)
Senior Lecturer, Helsinki University of Technology (2006 – 2010)
Corporate (and other professional) Experience
• Through his private consultancy, Dr. Ketokivi has worked in close collaboration with both public and private research organizations as well as private enterprises, providing his clients and partners research services and consulting on the analysis of complex statistical data in particular. He also actively consults and provides management training on organization design and strategic operations management in various industries.
• Dr. Ketokivi is one of the Founding Partners and the Chairman of the Board of Pama Hockey, a Finnish high-tech industrial firm that designs and manufactures high-end composite ice hockey sticks.
- Ketokivi, M. “Avoiding bias and fallacy in survey research: A behavioral multilevel approach”. Forthcoming in Journal of Operations Management.
- Ketokivi, M., Turkulainen, V., Seppala, T., Rouvinen, P., & Ali-Yrkko, J. (2017). “Why Locate Manufacturing in a High-Cost Country: A Case Study of 35 Production Location Decisions”. Journal of Operations Management, Vol. 49-51:20-30
- Ketokivi, M., Mantere, S., & Cornelissen, J. P. (2017). “Reasoning by analogy and the progress of theory”. Academy of Management Review, 42(4), 637-658
- Ketokivi, M., & McIntosh, C. (2017). “Addressing the endogeneity dilemma in operations management research: Theoretical, empirical, and pragmatic considerations”. Journal of Operations Management, 52, 1-14