Master In Customer Experience & Innovation
Students must fulfill the following requirements to be able to request the issuance of the Official University Degree upon completion of the Master Program.
Manager - Global Recruitment
Schedule a personal consultation call with our Global Recruitment team and solve all your questions!
Manager - Global Recruitment
This Master takes a close look at human-centered design, and how to find innovative ways to deliver value to the customers.
OUR MASTER ACADEMIC DIRECTOR
Professor, Master in Market Research & Consumer Behavior and Master in Customer Experience & Innovation
Academic Director, Master in Customer Experience & Innovation, IE Business School
Strategic Design – CX Consultant, oudein.crew
Innolab: Corporate Client Project
Innolab: Creative Process & Practice
Innolab: Creative Process & Practice II
Innolab: Creative Process & Practice III
Innolab: Entrepreneurial Project
Innolab: Social Impact Project
Launch: Applied CXI
Meeting with the Academic Director
Meeting with the Academic Director – MCXI
Meeting with the Academic Director II
Meeting with the Academic Director III
Liquid Learning in the Classroom
Please contact the Global Recruitment Team for personalized advice on your specific case.
Agility, flexibility and fluidity are key to navigating today’s increasingly digital, constantly changing world.
At IE University we have developed Liquid Learning, a unique and evidence-based educational model that transcends conventional learning methodologies and platforms by fusing physical and digital learning spaces so that you can access first-rate education, no matter where you are.
In the particular case of the Master in Customer Experience & Innovation, you are expected to attend your classes in person. However, if you are unable to attend for justifiable reasons, you have the possibility to participate remotely as a temporary solution.Find out more about Liquid Learning at IE University
percent of students found a job within 3 months of graduating
Why study our Master in Customer Experience and Innovation?
Experiences make bank
Customer profit margin is 527% higher (year-over-year) for companies with the best customer experience management.– SAP Center for Business Insight.
Marketing has gotten a facelift and become CX
Customer experience is the new game changer
89% of companies expect to compete mostly on the basis of customer experience in 2018.- Gartner
Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.
We offer customized, merit-based aid and loan programs to financially support our students' education and professional success.
Unsure if this is the right program to help you on your professional journey?
Explore these 2 areas to find the specific program that fits with your career goals.