Master In Customer Experience & Innovation

Home
The Programs
Masters
Master In Customer Experience & Innovation

duration10 months

languageEnglish

locationMadrid

intakeSeptember*

FormatIn-person

MODE OF STUDYFull-time

duration10 months

languageEnglish

locationMadrid

intakeSeptember*

FormatIn-person

MODE OF STUDYFull-time

MASTER IN CUSTOMER EXPERIENCE & INNOVATION STUDENT BACKGROUNDS

This program will allow you to level up your game no matter what your background is. What we look for in our students is enthusiasm, first and foremost, as well as an innovative mind committed to both personal and professional change. They should be ready to take on the next, big challenges and tackle high-impact roles in companies that are leaving their mark.

Our students come from backgrounds such as:

Business
Design
Communication & marketing
Engineering
Tech
Entrepeneurship
Humanities

Master In Customer Experience & Innovation | IE Business School

WANT TO KNOW MORE?

STUDENTS' PROFILES

Academic Background (%)

Business Economics & Management

Social Sciences

Marketing

Humanities & Arts

Engineering & Technology

Others

Regions Represented (%)

Europe

North America

Asia Pacific

Spain

Africa

Latin America

Middle East

Slide 1 of 3

67%

Female

67%

Female

95%

International Students

nationalities represented in class

MEET OUR COMMUNICATION, MARKETING AND SALES PROFESSORS MORE ABOUT THE CUSTOMER EXPERIENCE & INNOVATION MASTER'S PROGRAM DIRECTOR

ANDREW MCCARTHY - Professor, Master in Market Research & Consumer Behavior and Master in Customer Experience & Innovation

Academic Director, Master in Customer Experience & Innovation, IE Business School

Strategic Design - CX Consultant, oudes.crew

Know more

MEET OUR COMMUNICATION, MARKETING AND SALES PROFESSORS

Discover

DISCOVER THE STUDENT EXPERIENCE

Macarena's Experience

“The program has allowed us to understand customers, their emotions and their pain points.”

SAMUEL'S EXPERIENCE

“We get a lot of exposure to big companies and to group work preparing you 100% to work with teams from all over.”

Frequently Asked Questions

WHAT IS THE STUDENT PROFILE OF THE MASTER IN CUSTOMER EXPERIENCE & INNOVATION?

Our students come from a range of backgrounds, representing a range of academic and cultural experiences. Some of our students come from the fields of business, engineering, design, the humanities or marketing.

IS THERE ANY PREVIOUS KNOWLEDGE NEEDED TO STUDY FOR THE MASTER IN CUSTOMER EXPERIENCE & INNOVATION?

As this is such a new area of study, you don't need any background knowledge before starting the program. We have designed the study plan for any student, regardless of their academic background.

More info

Book a call

Chat with us

Apply

Download brochure

Chat with Students/Staff

Download brochure

Apply

Chat with us

Book a call